Shipping policy

Welcome to PickBee! We are committed to delivering your order quickly and securely. Please read our shipping policy below before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing may take an additional business day.

Shipping Time

We aim to deliver all orders within 7 business days from the date your order is shipped.

Estimated Delivery Time:

  • Standard Shipping: 5–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, customs clearance, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package's delivery status.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur. PickBee is not responsible for packages delivered to an incorrect address supplied by the customer.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact our support team. We will work with the shipping carrier to investigate the shipment and provide updates as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged package and product so we can assist you promptly.

International Shipping

Delivery times for international orders may vary depending on the destination country, customs processing, and local courier services. Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: pickbeestore@gmail.com

Thank you for shopping with PickBee. We appreciate your trust and strive to provide a smooth shopping experience.